Privacy Policy

Privacy Policy

This Privacy Policy explains how Print Paradise handles personal data when visitors use the website, request print services, or communicate with the studio. It applies to the site associated with sackscientistzest.lol and to related service interactions in Medellín.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review uploaded files, prepare quotes, arrange consultations, manage proof approval, produce prints, coordinate collection, and send production updates. We also use data to operate the website, maintain records, handle payments, support customer service, and comply with legal and accounting requirements. Where necessary, we use technical data to protect the site, diagnose problems, and improve basic functionality.

Processing is limited to the ordinary operation of a print studio and its website.
02 · Sharing

Service Providers

We may share personal data with service providers that help us host the website, manage communications, process payments, store files, or support order administration. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations. We do not sell personal data.

Operational recipients are selected only to support the website or the print workflow.
03 · Legal basis

Legal Disclosures

We may disclose personal data when required by law, court order, or a lawful request from a public authority. Disclosure may also occur to protect our rights, prevent fraud, enforce agreements, or address security incidents. We limit such sharing to what is reasonably necessary for the relevant purpose.

Legal disclosure is limited to situations where we have a valid obligation or lawful basis to respond.

Contact Information

Privacy email
[email protected]
Telephone
+57 321 7467681
Mailing address
Calle 6 43 C 08, Diego Echavarría Medellín
Privacy contact
Use the contact details below for questions about this policy or the handling of personal data.
Contact Page
User Rights

Your Rights

Depending on the circumstances, a person may ask to access, correct, update, or delete personal data, or to object to certain processing. Requests may be limited where we must keep information for legal, contractual, or operational reasons. We may need to confirm identity before acting on a request.

Available rights may vary according to the nature of the data and the applicable law.
Requests

How to Make a Request

To exercise a privacy right, the requester should provide enough information for us to identify the relevant record and confirm the scope of the request. We may ask for additional details if needed to protect the security of the data and to avoid unauthorized disclosure. If a request cannot be fully granted, we will explain the reason in general terms.

Requests are handled through a verification process before any disclosure or correction is made.
Data Retention

Data Retention

We keep personal data only for as long as needed to manage inquiries, prepare quotes, produce orders, maintain business records, or meet legal obligations. When data is no longer required, we delete it or anonymize it where that is appropriate and technically feasible. Some records may remain for a limited period after completion of a project if needed for dispute handling, accounting, or operational follow-up.

Retention depends on the reason the data was collected and on any legal or accounting duties that apply.
Policy Updates

Policy Changes

If we make a material change, we will update the policy text on the website and may provide an additional notice where appropriate. The date of the latest revision should be read together with the version currently posted on the site.

We review this policy when our practices or legal obligations change.
01 · Collection

Data We Collect

We may process contact details, inquiry content, uploaded image files, order and consultation details, payment-related records, production preferences, and limited technical data such as device or browser information. Where needed for file-preflight, we also process resolution, crop, size, and paper-selection information provided by the customer.

The categories collected depend on whether a visitor requests information, submits files, or places an order.
02 · Sources

Sources of Data

We collect data when a person contacts the studio, uploads artwork or photographs, books a consultation, requests a quote, approves a proof, or completes an order. We may also receive limited technical data from the website and service tools used to operate the site and manage requests.

Most information comes directly from the customer or from the files and messages they send to us.
03 · Cookies

Types of Cookies

We may use essential cookies to support site operation, preference cookies to remember basic settings, and performance cookies to understand how the site is used. These cookies may be session-based or persistent, depending on their purpose. We do not use cookies to collect more information than is reasonably needed for the site’s operation.

Cookie use is limited to ordinary website functions and does not rely on unusual tracking methods.
04 · Controls

Cookie Controls

Our site may use browser-based controls for essential operation, preference storage, and basic analytics or performance functions. Users can manage cookies through their browser settings and, where available, through any on-site preference tools. Disabling some cookies may affect site functionality.

Browser settings can usually be used to limit or remove cookies, subject to the browser’s own controls.